FAQ

Frequently Asked Questions

Once your order is placed and payment is confirmed, we will process your order as quickly as possible. Our typical processing time is 1-3 business days. However, please note that this may vary depending on factors such as the availability of the item and order volume. We will provide you with an estimated shipping date during the checkout process or in the order confirmation email.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. Additional customs duties, taxes, and fees may apply depending on your country’s regulations. Please review out Shipping & Returns for more information.

Yes! We offer you the chance to pick up your order yourself! Just make sure to select Local Pickup at checkout and that you're in the Milwaukee, WI area to be able to pick up. Orders are typically ready for pickup within 24hrs!

We reuse boxes that have been shipped to us either from our distributors, family & friends, or various other stores. We focus on being as green as possible, so we reuse as much as we can! We apologize for ugly boxes, but mother nature thanks you!

We offer free shipping on most orders of $100 or more to the contiguous United States.  If your address is not located in the contiguous United States (Hawaii, Alaska, International, ect.) your order does not qualify for free shipping.  For unqualified orders, shipping rates will be calculated at checkout.